FAQ
If you have questions, please give us a call.
If your phone has run out of battery, here are answers to the most frequently asked questions.
All businesses thrive on loyalty. Loialcard helps in activating this loyalty and to build a stronger and larger loyal customer base. Loialcard is specifically design for small and midsize businesses and has attracted clients across multiple business verticals. Loialcard has also specific functionalty for certain verticals such as golf clubs.
Absolutely, in the process of setting up your loyalty app we adjust colors, logo, font and styling to match your company profile. The app is yours and should look like it too.
Yes, absolutely. We can help you activate loyalty no matter where your customers are, locally or globally. Loialcard is currently available in a handful of languages and is used by organisations in a growing number of different locations, such as Sweden and Spain.
Loialcard is available in Swedish, English and Spanish. More languages will be added continuously.
Yes, we keep your app updated and optimised for both Google Play and Apple Appstore.
Loialcard owns the app including its features and functionality. The content such as images, logos, texts is of course owned by you as our client. For details, read more about it in the Privacy policy we provide clients with when launching their app (unless they don't want to have their own). These apply between our clients and their customers / consumers. There are also the Terms and Conditions between Loialcard and our clients explaining who has the rights to the app code base and the content respectively.
This of course depends on the size of your organisation, but since loyal customers are key to the success of the business Loialcard normally discuss these topics with the club manager, marketing officer, the CEO or the owner. At times, some of these roles residing with one person. During onboarding and once launched, managing the app's content is super straight forward and this work often sits with those closest to the customers, for example receptionist, club manager or marketing coordinators.
Yes, and there are a number of turnkey integrations already in place such as Stripe, Freja eID and BankID integrations. Our team is available to support you in connecting your Loialcard app to internal systems at your end if there is the need for it.